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Customer service scripts, also referred to as call center scripts, help guide agents through customer calls from start to finish. They outline what to say, where to direct customers, and how to respond to different support scenarios. Scripts help to streamline customer service interactions and to reduce errors in communication.The original call answering service. Established in 1977, JAM is an award-winning telephone answering service, and the very first of its kind. We’ve built an unrivalled reputation for excellence built on one simple principle. Every call is priceless. We’ll always look after your calls with the highest level of skill, dedication and care.

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